Sep 13, 2017 Two Reno, Nevada poker rooms have tied for gold in the inaugural Best of Reno contest’s Poker Room category. Readers of USA Today subsidiaries Reno.com and the Reno Gazette-Journal named the poker rooms at Peppermill Resort Spa Casino and Grand Sierra Resort and Casino the best places to play poker in Reno.
Played a tournament there tonight and this could be the only room in the country where tournament players are not allowed to use their phones ever, at all, during a tournament. This is stupid in and of itself, but maybe not necessarily a deal-breaker on playing there again. So I asked one of the dealers why this was a rule, and she said because the players who are on their phones slow down the game and it makes it harder for the dealers. It's a really horrible idea to make a player-unfriendly rule just because your dealers aren't capable of controlling a game, but again, if this is the way they want to run their room, so be it.
But then it got better. As the game was going on, I noticed dealers who:
- Didn't ensure calls were made in the proper amount, so the pots weren't right.
- Didn't pay attention to where the button was, and a few times made the same player post blinds.
- Didn't notice when players didn't post blinds.
- Didn't race off small denomination chips during a break.
Grand Sierra Casino Poker Room
- Spent nearly 5 minutes of a level trying to get the floor's attention on how to fix the above non-raced off chips, only to be given the most obvious answer in the world.
- Didn't pay attention to the action and had no idea who checked on where the action was.
Grand Sierra Casino Restaurants
In short, this room enforces a rule that punishes players because their dealers aren't capable of doing their jobs properly. There are better options in town. Find somewhere else to play.